◊ automation

understand the nature of automation:

• > Automation does not simply supplant human activity but rather changes it, often in ways unintended and unanticipated by the designers.
• > Automation remakes both work and worker.
• ~ automation is not bad, but we're bad at anticipating its consequences

the dangers of automation:

• > What if the cost of machines that think is people who don’t﹖
• > Not every task is a chore
• ~ doctors can communicate less effectively in the digital due to loss of personal shorthand info

the potential for good:

• > Civilization advances by extending the number of important operations which we can perform without thinking about them.

doing it well:

• ~ almost any automation should allow human oversight
• ~ humans prefer systems that can fudged a little